Need help paying your energy bill?
If you’re worried you can’t pay your bills, or you’re struggling to pay a bill, here’s a list of organisations you should approach.
First and foremost, make sure you contact your provider first and explain the situation. Most energy suppliers have support they can offer customers.
You can also explore the British Gas Energy Trust as an option.
Your supplier can help you get free debt and energy advice through a debt charity.
Here is a directory of contacts to help you with financial advice. Use these resources to find information about your rights and what you can do when you cannot pay:
